Refund policy
Return and Refund Policy – Sahitya Classes (Books)
At Sahitya Classes, we value your trust and ensure the best quality in books and study materials. Please go through our return and refund policy carefully:
1. Eligibility for Return
-
Books can only be returned if they are damaged, a wrong product has been delivered.
-
The request must be made within 24 hours of delivery with proper proof (clear photos/video).
-
Books that are used, written on, or damaged after delivery cannot be returned.
2. Refund Policy
-
Refunds are issued only in case of genuine issues like wrong or defective delivery.
-
Wherever possible, we will replace the book instead of refunding.
-
If replacement is not possible, a refund will be processed within 7–10 working days to your original payment method.
3. Non-Refundable Situations
-
Change of mind or personal preference.
-
Delay in courier/delivery (after dispatch).
-
Digital products, PDFs, or e-books are non-refundable.
4. How to Request a Return/Refund
-
Email us at 📧 info@sahityaclasses.com or call 📞 8587035827 within 24 hours of delivery.
-
Share your Order ID, photos/videos of the issue, and a short description.
We are committed to resolving genuine concerns quickly and fairly. Thank you for choosing Sahitya Classes.